Working in the Hospitality Industry

Working in the hospitality industry, may not be so easy for individuals trying to make a living. Dealing with rude customers, people that do not tip well, and drunk individuals on friday nights are just some of the pitfalls of working in the restaurant business. When i worked at Tarpon Bend, in Fort Lauderdale http://www.tarponbend.com/ i experienced first hand what it was like to deal with all these pitfalls. One of my worst experiences was on a Friday night. I was a hostess and there were lots of people at the bar, i had to make my way through the computer so that i could put orders in. One of the customers standing up at the bar, looked at me and said " am i in your way?" sarcastically i responded " just a little bit". He got furious used profanity and i had to call over my manager to settle down the situation. The guy eventually left and the situation blew over. Another Friday night, one guy opened up a tab at the restaurant for ten people when the bill came he apparently could not afford it and started raising hell at the bar cursing at the manager. All the bouncers gathered around him as he was becoming more and more violent. The bouncers took him outside as he was starting to throw punches at security. Working in a restaurant can be difficult however, it can be life changing in a good way. Working at Tarpon really taught me valuable lessons and i also met wonderful, genuine people. The waitresses are all extremely good looking as well as giving customers great service. They all work there butts off to make more money and the cooks had always an interesting story to tell making all of us laugh. This is also where i met my boyfriend, he was the cook and i was the hostess. Who ever thought that you could find love working in the hospitality industry!! As a matter of fact this has happened to a few people i know. One of the waitress and a bouncer at Tarpon had a wonderful relationship, and my other co-worker worked in the excutive offices for the restaurant and her husband was a cook. Even though working in a restaurant can be tough, you can meet a lot of interesting people and also find friends and love.... The only downfall are the incidents that may happen are a little more extreme than the average job however, the experience and knowledge of customer service is life changing.